Boutique Sales Associate

Chic Boutique at Riverwalk Place Resort & Spa — Gladwin, MI

Chic Boutique, located inside Riverwalk Place Resort & Spa, is looking for a fashion-loving Sales Associate to join our team. If you love styling customers, staying on top of trends, and creating a memorable shopping experience, we’d love to meet you.

Pay: $14.00- $18.00+/hour

Job Summary

A Boutique Sales Associate provides exceptional customer service and drives sales by assisting customers, offering personalized styling advice, and ensuring a memorable shopping experience. They maintain an in-depth knowledge of the boutique’s inventory, stay updated on fashion trends, and build lasting customer relationships. Strong communication skills, a keen eye for fashion, and a passion for customer satisfaction are essential for this role.

Responsibilities

• Greet and welcome customers, offering personalized styling advice and assistance.
• Engage with customers to promote products and achieve sales targets.
• Maintain an organized and visually appealing sales floor with well-stocked products.
• Receive and process new shipments.
• Process secure sales transactions and perform daily cash reconciliations.
• Stay updated on fashion trends and educate customers on product features.
• Build lasting relationships with customers and ensure a welcoming boutique atmosphere.

Skills and Abilities

• Strong communication and interpersonal skills.
• Exceptional customer service abilities.
• Keen eye for fashion and attention to detail.
• Ability to work in a fast-paced retail environment.
• A great attitude and genuine passion for fashion matter more to us than years of experience — retail or boutique background is a plus, but not required.

Additional Requirements

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to work well in a team and independently.
• Other duties as assigned.
• Positive attitude and a passion for fashion and customer satisfaction.
• Ability to stand for extended periods and occasionally lift and carry up to 25 pounds of inventory.

Education/Qualifications

• High school diploma or equivalent.
• Customer service experience preferred; retail or boutique experience is a bonus, but we’re happy to train the right person.

Growth Opportunities

We love promoting from within! Team members have opportunities to grow into other advanced roles or opportunities within our Riverwalk Place Resort & Spa businesses.

About Riverwalk Place Resort & Spa

Riverwalk Place Resort & Spa is a family of hospitality businesses based in Gladwin, MI, including Riverwalk Place Resort & Spa, Rivertown Inn (Sister Property), Riverwalk Grill, Oasis Salon & Spa, and Chic Boutique. Together, our team delivers an all-inclusive guest experience — from lodging and dining to retail and spa services — and we’re proud to be a growing, community-rooted employer in Mid-Michigan.

Benefits

• Flexible schedule
• Employee discounts across Riverwalk Place Resort & Spa businesses, including dining, guest rooms, banquet space, salon and spa services, and retail
• Employer-paid virtual healthcare
• Holiday premium pay

Guest Specialist

Riverwalk Place Resort & Spa — Gladwin, MI

Riverwalk Place Resort & Spa is looking for a warm, detail-oriented Guest Specialist to be the first face our guests see. If you love making people feel welcome, solving problems on the fly, and being the go-to person for a great stay, we’d love to meet you.

Pay: $14.00 – $18.00/hour+ based on experience

Job Summary

A Guest Specialist provides exceptional front-desk service, handling check-ins, check-outs, reservations, and guest requests with professionalism and warmth. They serve as the main point of contact for guests throughout their stay, coordinating with housekeeping and maintenance to ensure rooms are ready and issues are resolved quickly. Strong communication skills, composure under pressure, and a genuine desire to help are essential for this role.

Responsibilities

• Greet and check in/check out guests in a warm, professional manner.
• Answer phone calls and respond to guest inquiries via phone, email, and in person.
• Process reservations, payments, and cancellations accurately.
• Provide guests with information about resort amenities, local attractions, and dining options.
• Resolve guest concerns and complaints promptly, escalating when necessary.
• Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.
• Maintain accurate guest records and daily logs.
• Assist with special requests, packages, and event coordination.

Skills and Abilities

• Strong communication and interpersonal skills.
• Exceptional customer service abilities.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable using reservation and point-of-sale systems.
• A great attitude and genuine desire to help people matter more to us than years of experience. Hospitality or front-desk experience is a plus, but not required.

Additional Requirements

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to work well in a team and independently.
• Other duties as assigned.
• Positive attitude and a passion for hospitality and guest satisfaction.
• Ability to stand for extended periods and occasionally lift up to 25 pounds.

Education/Qualifications

• High school diploma or equivalent.
• Customer service experience preferred; hotel or front-desk experience is a bonus, but we’re happy to train the right person.

Growth Opportunities

We love promoting from within! Team members have opportunities to grow into other advanced roles or opportunities within our Riverwalk Place Resort & Spa businesses.

About Riverwalk Place Resort & Spa

Riverwalk Place Resort & Spa is a family of hospitality businesses based in Gladwin, MI, including Riverwalk Place Resort & Spa, Rivertown Inn (Sister Property), Riverwalk Grill, Oasis Salon & Spa, and Chic Boutique. Together, our team delivers an all-inclusive guest experience, from lodging and dining to retail and spa services, and we’re proud to be a growing, community-rooted employer in Mid-Michigan.

Benefits

• Flexible schedule
• Employee discounts across Riverwalk Place Resort & Spa businesses, including dining, guest rooms, banquet space, salon and spa services, and retail
• Employer-paid virtual healthcare
• Holiday premium pay

Housekeeping

Riverwalk Place Resort & Spa — Gladwin, MI

Riverwalk Place Resort & Spa is looking for a dependable, detail-oriented Housekeeper to help keep our guest rooms and common areas spotless. If you take pride in a job well done and enjoy creating a comfortable space for others, we’d love to meet you.

Pay: $14.00 – $17.00/hour+ based on experience

Job Summary

A Housekeeper maintains the cleanliness and presentation of guest rooms and public spaces to resort standards, ensuring every guest arrives to a spotless, welcoming room. They restock supplies, report maintenance needs, and respond to guest requests throughout their shift. Attention to detail, physical stamina, and a strong work ethic are essential for this role.

Responsibilities

• Clean and sanitize guest rooms, bathrooms, and common areas to resort standards.
• Change and launder linens, towels, and bedding.
• Restock guest room amenities and supplies.
• Vacuum, dust, mop, and polish surfaces throughout the property.
• Report maintenance issues or damages to head housekeeper.
• Follow proper procedures for handling cleaning chemicals and equipment.
• Respond to guest requests for extra amenities or services.
• Assist with deep cleaning projects and turnover.

Skills and Abilities

• Strong attention to detail and pride in a job well done.
• Ability to work efficiently and manage time well under deadlines.
• Comfortable using cleaning equipment and following safety procedures.
• Ability to work independently with minimal supervision.
• A strong work ethic matters more to us than years of experience, housekeeping or hotel experience is a plus, but not required.

Additional Requirements

• Flexibility to work evenings, weekends, and holidays.
• Ability to work well in a team and independently.
• Other duties as assigned.
• Positive attitude and pride in maintaining a clean, welcoming property.
• Ability to stand, bend, kneel, and lift up to 30 pounds, including pushing/pulling housekeeping carts.

Education/Qualifications

• High school diploma or equivalent preferred.
• Housekeeping or hotel experience is a plus, but we’re happy to train the right person.

Growth Opportunities

We love promoting from within! Team members have opportunities to grow into other advanced roles or opportunities within our Riverwalk Place Resort & Spa businesses.

About Riverwalk Place Resort & Spa

Riverwalk Place Resort & Spa is a family of hospitality businesses based in Gladwin, MI, including Riverwalk Place Resort & Spa, Rivertown Inn (Sister Property), Riverwalk Grill, Oasis Salon & Spa, and Chic Boutique. Together, our team delivers an all-inclusive guest experience. From lodging and dining to retail and spa services, and we’re proud to be a growing, community-rooted employer in Mid-Michigan.

Benefits

• Flexible schedule
• Employee discounts across Riverwalk Place Resort & Spa businesses, including dining, guest rooms, banquet space, salon and spa services, and retail
• Employer-paid virtual healthcare
• Holiday premium pay

Oasis Salon & Spa is located in Gladwin, MI, and has had a very busy season, and we are looking for friendly, driven, community-oriented individuals to join our work family and grow with us! Oasis Salon and Spa have immediate openings for licensed massage therapists. Build your book at our highly respected Salon & Spa!

MASSAGE THERAPIST BENEFITS AT OASIS SALON & SPA

• The state-wide customer base of returning clientele
• We Bring The Clients To You & Book All Appointments so the only fingers you lift are to provide a relaxing and therapeutic massage to YOUR client!
• We provide All Advertising & Marketing Services with an in-house, experienced Marketing professional to bring you more clients
• Client base Of 12,000 in our Rewards Program
• Add-On & upgrade services opportunities
• No back bar cost
• Flexible scheduling (must be available for some weekends)
• Retail commissions available
• A fun-filled environment with your work family!
• Training opportunities
• Experienced LMTs to learn from
• Employee discount throughout the building

ABOUT OASIS SALON & SPA

Oasis Salon & Spa has been in business for nearly thirty years as a family-owned, family-run business in the resort Riverwalk Place. We believe in hard work, excellent customer service, and a team approach to our business, which in turn, creates a fun, work-family environment, encouraging professional growth and on-the-job learning at every available opportunity. Come join the Riverwalk Place Family!

Job Types: Full-time, Part-time

Riverwalk Place is a family-owned business deeply rooted in Gladwin. We value hard work, exceptional customer service, and teamwork, fostering a supportive and fun work environment where growth and learning are encouraged

JOB SUMMARY

A nail technician provides manicures, pedicures, and nail art services. They apply acrylic and gel extensions, shape nails, and offer cuticle care. Strict sanitation practices are followed to ensure safety. They maintain a clean work environment and build client relationships to provide personalized care and satisfaction.

DUTIES/RESPONSIBILITIES

• Perform precise manicures and pedicures, including nail trimming, shaping, buffing, and cuticle care.
• Create intricate and stylish nail art designs using various techniques, tools, and materials.
• Expertly apply and remove acrylic and gel nail extensions, ensuring a natural appearance and proper maintenance.
• Thoroughly sterilize tools and maintain a clean, hygienic workspace in compliance with health regulations.
• Consult with clients to understand their preferences and provide personalized recommendations and care.
• Promote and sell high-quality nail care products, educating clients on proper home care routines.
• Maintain detailed client records, including services provided and preferences, and efficiently manage appointments.
• Participate in ongoing training sessions and workshops to enhance skills and stay updated on industry trends and new products.
• All other duties asked by your Manager/Supervisor

SKILLS AND ABILITIES

• Proficient in performing manicures, pedicures, and creating stylish nail art designs, including applying and removing acrylic and gel extensions.
• Strong knowledge of sanitation and sterilization, ensuring a clean and hygienic work environment in compliance with health regulations.
• Excellent customer service skills, with the ability to consult with clients, provide recommendations, and maintain detailed client records.
• Effective time management and sales skills, promoting and selling nail care products while efficiently managing client appointments and continuously enhancing skills through training sessions.

EDUCATION/QUALIFICATIONS

• State licensure or certification as required.
• Commitment to ongoing professional development and staying updated on industry trends.
• Adherence to ethical standards and professional conduct.

BENEFITS

• Flexible Schedule
• Building wide discounts on dining, rooms, banquet spaces, salon services and retail products.
• Employer paid – Virtual Healthcare
• Holiday Premium Pay
• Paid Sick Time
• Backbar provided
• Retail available with commission incentives
• Continued Education
• No out-of-pocket expenses
• W-2 employer

Server

Riverwalk Grill at Riverwalk Place Resort & Spa — Gladwin, MI

Riverwalk Grill, located inside Riverwalk Place Resort & Spa, is looking for an attentive and friendly Server to provide excellent dining service to our guests. If you love creating a great dining experience, we’d love to meet you.

Pay: $5.49/hour+ tips

Job Summary

A Server greets guests, takes accurate food and drink orders, and delivers food and beverages promptly and professionally throughout the meal. They check in with guests to ensure satisfaction, process payments, and reset tables for the next seating. Strong communication skills, attentiveness, and a positive attitude are essential for this role.

Responsibilities

• Greet guests, present menus, and answer questions about food and beverage offerings.
• Take accurate food and drink orders and relay them to the kitchen and bar.
• Serve food and beverages promptly and professionally.
• Check in with guests throughout the meal to ensure satisfaction.
• Process payments accurately at the end of service.
• Maintain cleanliness of dining areas, including resetting tables.
• Communicate guest allergies or special requests to the kitchen.

Skills and Abilities

• Strong communication and interpersonal skills.
• Ability to multitask and stay organized during busy shifts.
• Comfortable using point-of-sale systems.
• Knowledge of food and beverage service, or a willingness to learn quickly.
• A friendly, attentive attitude matters as much to us as years of serving experience.

Additional Requirements

• Flexibility to work evenings, weekends, and holidays.
• Ability to work well in a team and independently.
• Other duties as assigned.
• Positive attitude and a passion for guest satisfaction.
• Ability to stand and walk for extended periods and lift/carry trays up to 30 pounds.

Education/Qualifications

• High school diploma or GED.
• Previous serving experience preferred.
• Must meet Michigan’s minimum age requirement to serve alcohol.

Growth Opportunities

We love promoting from within! Team members have opportunities to grow into other advanced roles or opportunities within our Riverwalk Place Resort & Spa businesses.

About Riverwalk Place Resort & Spa

Riverwalk Place Resort & Spa is a family of hospitality businesses based in Gladwin, MI, including Riverwalk Place Resort & Spa, Rivertown Inn (Sister Property), Riverwalk Grill, Oasis Salon & Spa, and Chic Boutique. Together, our team delivers an all-inclusive guest experience. From lodging and dining to retail and spa services, and we’re proud to be a growing, community-rooted employer in Mid-Michigan.

Benefits

• Flexible schedule
• Employee discounts across Riverwalk Place Resort & Spa businesses, including dining, guest rooms, banquet space, salon and spa services, and retail
• Employer-paid virtual healthcare
• Holiday premium pay

Maintenance Assistant

Riverwalk Place Resort & Spa and Rivertown Inn (Sister Property) — Gladwin, MI

Riverwalk Place Resort & Spa is looking for a versatile, self-motivated Maintenance Assistant to support our Maintenance Supervisor and help keep our facilities running smoothly across both Riverwalk Place Resort & Spa and Rivertown Inn (Sister Property). If you enjoy variety, take initiative without needing to be told what to do, and have a broad range of hands-on skills, we’d love to meet you.

Pay: $15.00 – $19.00/hour+ based on experience

Job Summary

A Maintenance Assistant works closely with the Maintenance Supervisor to complete a wide variety of repair, upkeep, and improvement projects across both Riverwalk Place and Rivertown Inn, while also independently identifying and resolving day-to-day maintenance needs. This role requires a broad, working knowledge of basic plumbing, electrical, carpentry, painting, and general repair skills, along with the initiative to prioritize tasks and see them through with minimal supervision. A self-starter attitude, strong problem-solving skills, and the ability to multitask across locations are essential for this role.

Responsibilities

• Assist the Maintenance Supervisor with daily maintenance tasks, projects, and preventative maintenance schedules at both Riverwalk Place and Rivertown Inn.
• Independently identify, prioritize, and complete routine maintenance and repair tasks across both properties.
• Troubleshoot and perform basic repairs involving plumbing, electrical, HVAC, and mechanical systems.
• Perform carpentry, drywall repair, and painting touch-ups as needed.
• Assemble, install, and maintain furniture, fixtures, and equipment.
• Conduct routine inspections of buildings, grounds, and equipment at both locations to identify maintenance needs.
• Respond promptly to maintenance requests from guests and staff at either property.
• Maintain accurate records of completed work and supplies used.
• Assist with seasonal upkeep, including mowing, trimming, snow removal, and irrigation maintenance.
• Travel between Riverwalk Place and Rivertown Inn as needed to address maintenance needs.
• Communicate proactively with the Maintenance Supervisor on project status and any issues that arise.

Skills and Abilities

• Broad, working knowledge across multiple maintenance disciplines (plumbing, electrical, carpentry, painting, general repair).
• Strong self-motivation and the ability to work independently with minimal direction.
• Solid troubleshooting and problem-solving skills.
• Ability to prioritize and manage tasks across more than one location.
• Comfortable using a wide variety of hand and power tools.
• A proactive, self-starter attitude and eagerness to learn new skills matter as much to us as years of experience.

Additional Requirements

• Flexibility to work evenings, weekends, and holidays as needed, including occasional on-call availability.
• Ability to work well both independently and as part of a team with the Maintenance Supervisor.
• Reliable transportation to travel between Riverwalk Place and Rivertown Inn (less than a mile apart).
• Other duties as assigned.
• Positive attitude and pride in a well-maintained property.
• Ability to lift up to 50 pounds, climb ladders, and work in tight or confined spaces.

Education/Qualifications

• High school diploma or GED.
• Previous experience in general maintenance, facilities, construction, or a related trade preferred.
• Valid driver’s license required for travel between properties.

Growth Opportunities

We love promoting from within! Team members have opportunities to grow into other advanced roles or opportunities within our Riverwalk Place Resort & Spa businesses.

About Riverwalk Place Resort & Spa

Riverwalk Place Resort & Spa is a family of hospitality businesses based in Gladwin, MI, including Riverwalk Place Resort & Spa, Rivertown Inn (Sister Property), Riverwalk Grill, Oasis Salon & Spa, and Chic Boutique. Together, our team delivers an all-inclusive guest experience. From lodging and dining to retail and spa services, and we’re proud to be a growing, community-rooted employer in Mid-Michigan.

Benefits

• Flexible schedule
• Employee discounts across Riverwalk Place Resort & Spa businesses, including dining, guest rooms, banquet space, salon and spa services, and retail
• Employer-paid virtual healthcare
• Holiday premium pay